Delivery process
Once you have placed your order, WEB shipping executives
thoroughly inspect all the products independently to ensure that each ordered
product is
·
In a perfect condition and good for shipping
·
There is sufficient time for expiry of each
product respectively
Thereafter, packing and packaging is taken care of in
accordance to respective order adhering to following steps
·
All products are individually bubble wrapped to
avoid any damage or breakage or spillage. Special care is taken for breakable
items like bottles by multi bubble wrapping the same.
·
Then packaging box is carefully selected to
accommodate all the products of a particular order in such size box that during
transit the products are subject to nil or minimised shaking
·
The packaged box is further sealed with tapes,
properly labelled and include respective invoice
It is then handed over to the respective logistic partner
who have thorough experience to handle and deliver such packages and are
trusted by the entire industry.
Order tracking
Once your order has been dispatched, you will receive an
email with the details of the tracking number and the logistic partner that is
processing your order. You would also receive an SMS message. You would also be
able to online track the status of your order.
WEB’s logistic partner makes all effort to bring the package
to you at the earliest possible time. In case, they are unable to reach your
provided address or at a suitable time, they will contact you to resolve the
issue.
Delivery time estimate
Your order is despatched by WEB to its logistic partner
within 24-48 hours. WEB does not process orders on Sundays or public holidays.
Thereafter, WEB’s logistic partner ensures that your order
reaches you at the earliest. It is the intention of WEB to have your order
reach you at the shortest possible time.
So, as a priority your order would be flown to your city. However, kindly be informed that no product
which is in liquid or semi-liquid form is allowed to be couriered by flight as
per Government security regulations. Hence, such items will only be couriered
by surface, in which case such orders will take more time to reach you.
WEB keeps in its inventory most of the products displayed on
its site. However, on occasions some specific products may be required to be
sourced afresh due to certain unavoidable circumstances. Such situation might
also arise due to the fact that the specific product, though available in its
inventory may not be in perfect order to be supplied to you. Under such
circumstances, WEB might need more time to process your order.
Your order might also reach you late due to unforeseeable
circumstances, those that cannot be controlled by WEB or its executives such as
strike, lockdown, incessant weather, etc.
Shipping / Courier charges
WEB levies standard courier charges for most addresses.